Teradata Education Network FAQ - The five questions posted most recently:

When will the current Teradata V2R5 certification track be retired?

Tue, 08 Jul 2008 16:44:22 GMT

We estimate the current V2R5 certification track will be phased into retirement by end-of-year 2009. Notice of the V2R5 exam retirement date will be widely communicated long before the exams are removed from Prometric testing sites. Most certification candidates should have ample time to complete all certification levels in the V2R5 track.

For Additional Information

I'm having problems accessing a Recorded Webcast.

Thu, 03 Jul 2008 20:03:30 GMT

Please try this browser test and contact us with the results.� Include your User ID and the Recorded Webcast you are trying to access.�

I completed a course but it still shows as In Progress.

Tue, 17 Jun 2008 21:15:14 GMT

This is usually caused by a browser setting disabling popups or blocking cookies.

Our site uses a cookie to pass the completion information. If you take a test for a Web-based Class and the completion fails, try enabling session cookies. The most secure way to do this is to add *.teradata.com to your trusted sites. In Internet Explorer, go to Tools>Internet Options> Privacy>Sites, and add *.teradata.com and click Allow.

Or you can allow all session cookies. Go to Tools>Internet Options> Privacy>Advanced and check Override Automatic Cookie handling and check Always allow session cookies.

After making either of the above changes, close all browser windows and restart. Then try the Test or Get Credit for Course option again.

If you have already completed a test and need credit, email ET210009@Teradata.com with the course title and number and the date you completed the course, and we will update the status for you.

How do I login and use the new Teradata Education Network website?

Fri, 13 Jun 2008 16:24:20 GMT

We have created several recorded demonstrations to help familiarize users with the new Teradata Education Network website.� Click on the following link to access the menu of demos which includes: Quick Start, Home Page, Learning Plan, Catalog Search, My Reports, and Group Membership Managers.

Click here to access the demos.

Or you can use the�Quick Reference Guide (pdf)�for a jump start!

How do I register for Instructor-led Training Classes without logging in?

Fri, 13 Jun 2008 16:22:21 GMT

You have to log in to register for an instructor-led class. Membership is free.

Please take a moment to create a login by clicking Register�on the Teradata Education Network site, or log in with your User ID (the characters in your email address before the @) and password (case sensitive) if you already have a membership.

More information: Can someone help enroll me in a course?